FAQS
RETURNS
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WHAT IS YOUR RETURN POLICY?
We are unable to offer refunds, returns, or exchanges. All sales are final. When you shop from our store, you agree to this policy.
If there's a problem with your order, please reach out to customer service at info@kreamko.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
WHAT IS YOUR EXCHANGE POLICY?
We are unable to offer refunds, returns, or exchanges. All sales are final. When you shop from our store, you agree to this policy.
If there's a problem with your order, please reach out to customer service at info@kreamko.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
SHIPPING
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WHEN WILL MY ORDER SHIP?
Please allow 1-3 business days for all orders to be processed. Orders that are placed over the weekend will be processed the following business day. Once process is complete your item/s will then be shipped out!
Please Note: We do not guarantee specific delivery time. All shipping times are estimated therefore will vary depending on the ship address.
KREAMKO LOUNGEWEAR is not responsible for any lost or stolen packages and all orders!
HOW LONG DOES SHIPPING TAKE?
Please allow 1-3 business days for all orders to be processed. Orders that are placed over the weekend will be processed the following business day. Once process is complete your item/s will then be shipped out!
Please Note: We do not guarantee specific delivery time. All shipping times are estimated therefore will vary depending on the ship address.